Contact Present For Kids
Have a question? Browse our FAQ or get in touch with the Present For Kids team. We're here to help you find the perfect gift for every child.
Frequently asked questions from our customers
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. You can visit our Refund Policy page for full details on refund and return policy. If you have any further questions, please do reach out to us through our contact form, and we'll do our best to provide you with the most satisfactory answer. 😊
Do you offer gift wrapping or gift messages?
We're still thinking about it, but we most likely won't. We believe you should be able to see and inspect the quality of every gift before it reaches the child. That way you can give with full confidence and add your own personal touch when the moment is right. However, we will be providing custom gift messages in the future! So make sure to sign up for our latest information!
How long does shipping takes?
We will try our best to get your order to you as soon as possible. You can track your order through our tracking page. Our processing time usually takes 1-3 business days. Shipping time will take about 5-12 days, depending on the carrier and the location. For time-sensitive purchases, we recommend checking estimated delivery times at checkout to ensure arrival before the big day as holidays shipping time can vary.
Where do you ship to?
We currently ship within the United States through our partner with major carriers, including USPS, UPS, and FedEx. At checkout, we will display the available shipping options and estimated delivery times based on your location. We do not offer international shipping at this time.
Where are your products manufactured?
Our business focuses on a variety of gift selections, so we don't manufacture our own products. Instead, we partner with trusted brands and suppliers who meet our standards for quality and child safety—so every item in our store has been selected with your child in mind.