Refund policy

Last updated: October 11, 2026

At Present For Kids, we want you to be completely happy with your purchase.

• Refunds - If you're not satisfied with your order, we offer full refunds within 30 days of delivery. To request a refund, please contact us through our Contact Us page with your order number and reason for the request. Once approved, your refund will be processed to your original payment method within 5–10 business days.
  
  
• Returns - We currently do not accept returns due to safety reasons. If there is an issue with your order — damaged, defective, or incorrect items — please reach out through our Contact Us page and we'll make it right with a full refund.
  
  
• Replacements If your item arrives damaged, defective, or incorrect, you may request a replacement instead of a refund. To do so, contact us through our Contact Us page within 30 days of delivery with your order number and a description of the issue. We'll arrange a replacement shipment at no additional cost.
  
  
• Non-Refundable Items - Final sale items are not eligible for refunds unless arrived damaged, defective, or incorrect.

Questions? - We're happy to help. Visit our Contact Us page and we'll get back to you as soon as possible.